Frequently Asked Questions

We use premium quality leathers sourced from reputable suppliers worldwide, including:

• Sheepskin: Soft, supple, and breathable - ideal for fashion gloves
• Cowhide: Durable and long-lasting - perfect for work and sports gloves
• Deerskin: Ultra-soft with excellent grip - premium option for luxury gloves
• Goatskin: Balanced durability and softness - versatile for various applications
• Synthetic leather: Vegan-friendly alternative with similar performance characteristics

All our leathers meet international quality standards and are tested for durability, color fastness, and performance.

Yes, our gloves are available in a comprehensive range of sizes and colors to meet diverse customer needs:

We can also produce custom sizes and colors for bulk orders (minimum 500 pairs per custom specification).

Our minimum order quantity varies based on the product type and customization level:

• Standard stock gloves: 500 pairs per style/color/size combination
• Custom color gloves: 1000 pairs per color/style
• Custom design gloves: 2000 pairs per design
• Premium leather gloves: 300 pairs minimum (higher quality materials)
• Mixed orders: Minimum total order value of $5,000 USD

For smaller quantities or sample orders, please contact our sales team to discuss possible arrangements and pricing.

Our pricing is based on several key factors and is quoted per pair (FOB China):

Pricing Factors:

• Leather type (sheepskin, cowhide, deerskin, etc.)
• Order quantity (volume discounts apply)
• Customization level (standard vs. custom designs)
• Production complexity (lining, stitching, hardware)
• Packaging requirements
• Lead time (rush orders may incur additional fees)

Price Ranges (USD per pair):

• Basic work gloves: $3.50 - $8.00
• Fashion leather gloves: $8.00 - $18.00
• Sports/performance gloves: $10.00 - $25.00
• Premium luxury gloves: $20.00 - $50.00+

All prices are negotiable based on order volume and specific requirements. We provide detailed quotes with breakdowns for all custom orders.

We offer multiple shipping options to meet different needs and budgets:

Transit times are estimates and may vary based on destination, customs clearance, and seasonal factors. We handle all export documentation and can arrange door-to-door delivery to most destinations worldwide.

Yes, we ship to over 50 countries worldwide including North America, Europe, Australia, Asia, and the Middle East. Shipping costs depend on several factors:

• Destination country/region
• Order weight and volume
• Shipping method (sea, air, express)
• Insurance coverage
• Customs clearance requirements

We provide detailed shipping quotes as part of our order proposal, including:

• Itemized shipping costs
• Estimated delivery timeline
• Insurance options
• Customs duty estimates (where applicable)
• Tracking information

For regular customers, we offer consolidated shipping options and preferential rates with major freight carriers.

We stand behind the quality of our products and have a fair return policy for our customers:

Quality Issues:

• Claims must be reported within 7 days of delivery
• We require photo documentation of defective items
• For verified quality issues: full refund or replacement
• We cover return shipping costs for defective products

Non-Quality Related Returns:

• Custom orders: non-returnable (except for quality issues)
• Stock items: returns accepted within 30 days (20% restocking fee)
• Customer responsible for return shipping costs
• Items must be in original packaging and unused condition

Refunds are processed within 5-7 business days after receipt and inspection of returned goods. For large orders, we can arrange for on-site quality inspection before shipment to minimize potential issues.

Absolutely! We specialize in custom glove production and offer comprehensive branding options:

Customization Options:

Custom Order Process:

1. Submit design specifications and requirements
2. We provide digital mockups and quote
3. Payment of design/sampling fee (refundable on order)
4. Production of pre-production sample
5. Sample approval and order confirmation
6. Production and quality control
7. Final inspection and shipment

Custom design fees start at $200-500 depending on complexity, which is credited towards your final order if approved. Minimum order quantities apply to custom designs (see MOQ question for details).

Yes, we provide samples to help you evaluate our product quality before placing a bulk order:

• Standard stock samples: $10-30 per pair (depending on glove type)
• Custom samples: $50-150 per design (includes design setup)
• Sample shipping: $20-80 (express courier to most destinations)
• Sample lead time: 3-7 days for stock samples, 7-15 days for custom samples

Sample fees are fully refundable or credited towards your first bulk order (minimum $5,000 order value). We can provide up to 3 different sample styles per customer at our standard sample pricing.

For customers with specific testing requirements (e.g., material composition, durability testing), we can provide additional samples for testing purposes at cost.

We accept various payment methods to accommodate our international customers:

Accepted Payment Methods:

• Telegraphic Transfer (T/T) - Bank wire transfer
• Letter of Credit (L/C) - Irrevocable, at sight
• Western Union - For sample orders only
• PayPal - For sample orders only (3.5% processing fee applies)
• Credit Card - Via secure payment gateway (Visa, Mastercard)

Standard Payment Terms:

• 30% deposit upon order confirmation
• 70% balance before shipment (against copy of shipping documents)
• For L/C: 100% at sight against presentation of required documents
• Samples: 100% prepayment required

Special Terms for Established Customers:

• Net 30/60 payment terms (after credit approval)
• Monthly consolidated billing
• Volume-based payment discounts

All payments are in US Dollars (USD) unless otherwise agreed. We provide proforma invoices with detailed payment instructions for all orders.